[{&#34;role&#34;:&#34;user&#34;,&#34;content&#34;:&#34;Yes, I&#39;m sorry. I would like to schedule a pickup and a week from today, January 10th, and my son has handled this in the past. I&#39;m in an assisted living facility, and he said we have an account with you, so I thought I&#39;d check on that first.&#34;}]