[{&#34;role&#34;:&#34;user&#34;,&#34;content&#34;:&#34;Hi, my name is Pete Foster, and my mom has used your services to get to a doctor&#39;s appointment in the past from her assisted living facility in Bexley. And they in the past have scheduled the service for me, but they&#39;ve informed me that I need to set up an account and do it myself now for her. So I was just trying to get an account set up.&#34;}]