[{&#34;role&#34;:&#34;user&#34;,&#34;content&#34;:&#34;Yes, hi, good morning. I have some questions. I used your service about three or four weeks ago. And in the meantime, I spoke with my insurance carrier, and they were explaining to me that they&#39;re partnered with Divine Status for free transportation. Does this make sense? Yes, it does.&#34;}]