[{&#34;role&#34;:&#34;user&#34;,&#34;content&#34;:&#34;Okay, I am at Oakleaf Village and I&#39;m in an electric wheelchair and they have now denied us people in electric wheelchairs to get on their van to go places and I needed my my child got me your telephone number and I&#39;m calling to find out you know like can I have a piece of paper or can I have a pamphlet mailed to me so I know how much it costs what your hours are how long we have to be gone you know and like to a doctor&#39;s office or whatever can you do that for me?&#34;}]