[{&#34;role&#34;:&#34;user&#34;,&#34;content&#34;:&#34;Hi, I need to schedule a pickup and then a return, you know, back to home or the nursing home. And I was given this name and number by the rehab place that she&#39;s at right now. Can you help me with that or do I have to go back? I don&#39;t know, I was in line and it like kicks you out after a while to schedule.&#34;}]