[{&#34;role&#34;:&#34;user&#34;,&#34;content&#34;:&#34;I&#39;m sorry. Yes, I&#39;m calling. I&#39;m calling from a rehab center and I&#39;ve been trying to find out how to get transportation. But mainly today I just wanted to find out if I might qualify to get it. I have Anthem Blue Cross Blue Shield and they said this morning they denied me transportation services. So I had to cancel an appointment that I had for a cardiologist on Monday morning to get my defibrillator checked. But I know I have to call back and get another appointment Monday morning, but I just wanted to find out if I might qualify to be able to get this transportation service.&#34;}]